→ Home health care cockpit

One cockpit for the whole agency.

Replace the stack of seven disconnected tools — scheduler, EVV, charting, payroll, family messaging, compliance tracker, billing — with one daily driver. Built for the way an agency administrator actually runs the day, from 7am dispatch through end-of-month claim submission.

Open the live demo → Start a project
→ What it does

The seven tools, collapsed into one cockpit.

→ DISPATCH
Caregiver scheduling + GPS routing
Drag-and-drop weekly schedule across all caregivers and all patients. Routing engine accounts for caregiver location, patient time-windows, hours-of-service, and certification match. Visit changes propagate in real-time to caregiver phones.
→ EVV
Federal Electronic Visit Verification
Caregiver checks in on the phone at the patient's location — GPS + biometric + task-list confirmation. Required federally for Medicaid-funded personal care and home health services since 2023. Auto-syncs to state EVV aggregator. No paper, no separate app, no missed verification.
→ CARE PLANS
Per-patient task lists + completion tracking
Each patient has a care plan: tasks per visit, frequency, observations to capture. Caregiver completes on the phone during the visit. Care plan changes (from RN supervision or physician orders) propagate immediately. Family can see completion status without compromising HIPAA.
→ FAMILY
Secure family messaging + visit summaries
Family members get a sanitized post-visit summary on the phone: who was there, when, what was done, any observations. Secure messaging (architecture aligned to HIPAA practice — BAA required for production deployment) when family has a question. No more "I never know what's happening with mom."
→ COMPLIANCE
License + background-check expiry tracking
Every caregiver's CPR cert, TB test, background check, state-required training, and license renewal tracked with auto-alerts before expiry. Schedule blocks any caregiver with a lapsed credential before they can be assigned a visit. Audit-trail ready for state inspection.
→ BILLING
Medicare / Medicaid waiver billing
Billing pulls verified visits from EVV records, generates claim files in the state-required format, tracks claim status, flags denials with reason codes. Private-pay invoices auto-generated with hour breakdowns. No double entry, no end-of-month panic.
→ Built for both flavors

Skilled or non-medical — both work.

Skilled home health

RN, PT, OT, SLP visits. Medicare-certified. OASIS assessments, plan-of-care approval workflows, physician orders, 60-day recertification cadences, episode-based billing. Higher reimbursement, heavier compliance — and that is where the cockpit earns its keep.

Non-medical home care

Personal care aides, companions, homemakers. Medicaid waiver programs (CDPAP, MLTC, state-specific) or private-pay. Hourly rate billing, EVV mandate, caregiver-to-patient matching, family communication. Lighter compliance, higher volume, sharper margins.

→ Built on the shared engine

Seven features. Eleven other Heisenbug verticals.

Home Health Care looks unique but it's built on the same engine as every other field-service and care-delivery cockpit in the catalog. When we improve the route optimizer here, plumbing and pool service get the improvement next week. When we tighten the EVV verification flow, every HVAC and pet-services tool inherits it. The cockpits are different. The engine underneath is one.

→ Home health feature
→ Other Heisenbug verticals it powers
Caregiver ↔ patient match
cert · skill · language · location
HVAC tech ↔ service call · plumber ↔ job · pool tech ↔ property · auto tech ↔ bay · photographer ↔ shoot · real estate agent ↔ showing · landscaper ↔ route stop
Route map + drive-time optimizer
multi-stop · constraint-aware
HVAC dispatch · plumbing service calls · pool service routes · vending route (BrewRoute) · landscape · pet walking · contractor PM site visits · real estate tour day
EVV · proof-of-work
GPS + biometric + task complete
HVAC service-call hour verification · plumbing billable hours · pool chemical-test logs (state mandate) · landscape per-property completion · pet walk GPS verify · contractor punch-list sign-off · insurance claim defense across all of them
Cert + license expiry tracker
auto-block on lapse
HVAC EPA 608 + NATE · plumbing master + backflow · auto ASE A1-A8 · GC license + OSHA-30 + bonding · pool CPO · daycare CPR + child abuse + immunization · dental hygienist + DEA · med spa nurse · salon · tattoo BBP
Verified-work → billing
no double entry
Every service vertical: work session → invoice · insurance claim · progress draw · Medicare/Medicaid · LTC insurance · private pay. Same pipeline shape, different format rules per industry.
Customer / family comms thread
HIPAA-grade · sanitized summary
Pet services daily walk pic to owner · daycare parent updates · auto repair text-based estimate approval · contractor daily homeowner progress · med spa post-procedure followup · dental recall
Recurring care plan / task engine
cadence · auto-schedule · template
Pool chemical schedule · HVAC PM (preventive maintenance) plan · lawn weekly schedule · pet recurring walks · med spa treatment series · dental recall · auto repair service-interval reminders

This is why the catalog can have 28 cockpits run by a small team. The verticals are the surface area. The engine is the leverage.

→ Next step

Run an agency? Let's talk.

30-minute call to see if it fits. We'll show you the live system, talk through your current pain, and tell you straight whether we're the right fit or not. No SOWs, no sales theater.

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